Contact the Sunken City Team
Fill out the form below to get in touch with a member of our team.
How Can We Help?
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For Order Questions
Contact the Sunken City team at sunkencitycollection@gmail.com
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For Wholesale
Shop our collection on Faire.
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For Custom Orders
Contact the Sunken City team at sunkencitycollection@gmail.com
Still Need Assistance? Write Us a Note
FAQ
How is Sunken City jewelry made?
Every collection starts with a concept based on the Sunken City story, leading to an image. Each piece of the collection is then designed by Jen Connolly, with great care and attention given to the color palate used for the collection. Typically, one or two collections are released annually.
Sunken City jewelry is made from glass Miyuki beads from Japan, available in over 1000 rich and vibrant colors. Miyuki beads are renown for their superior quality, consistent colors and precise shapes, resulting in superior bead weaving products.
Every Sunken City piece of jewelry is hand stitched using needle and thread and hand knots.
How do I take care of my Sunken City piece?
Sunken City jewelry can be worn everyday, with some care and caution. The beads are made from glass, so should be worn gently and not exposed to water. Jewelry should be removed before washing your hands or bathing.
What is the return policy?
Items can be returned for a full refund within 30 days.